Question 1

Do housekeeping schedules update automatically when a booking changes?

Accepted Answer

Yes. Cleans, mid-stay services, and inspections generate from live reservation data, and the schedule reshuffles on its own when bookings shift. Late checkouts, modifications, and last-minute cancellations all reflow without anyone reprinting a grid.

Question 2

Can vendors and housekeepers use CiiRUS without full PMS access?

Accepted Answer

Yes. Crews get a real-time mobile app showing only their assigned jobs, with check-in and check-out, photos, and messaging back to your office. Your office team keeps the PMS, and the field gets just what they need.

Question 3

How are vendor bills and payouts handled?

Accepted Answer

Work orders close with the vendor's bill attached, which flows into the trust ledger as a vendor payable. You can pay it from there with one-click ACH, so there's no double entry and no exporting CSVs into a separate accounting tool.

Question 4

Can I require photos and checklists before a clean is marked done?

Accepted Answer

Yes. Set required checklist items, photos, and signatures per property and per task type. Nothing closes without the proof you want.

Question 5

Is property protection insurance included?

Accepted Answer

We offer contents damage, real property damage, liability, and bedbug protection plans as add-ons, built into your reservation flow. Many operators bundle them into their cleaning fee or damage waiver.

Vacation Rental Housekeeping & Maintenance Software — CiiRUS