Question 1

Which channels does CiiRUS connect to directly?

Accepted Answer

We connect directly to Airbnb (as a Preferred Software Partner), Vrbo (Preferred Partner), and Booking.com, plus 100+ niche channels including Whimstay, HomeToGo, Hopper, and Plum Guide, along with regional DMOs and specialist marketplaces.

Question 2

Do I need a separate channel manager on top of CiiRUS?

Accepted Answer

No. Channel management is built into CiiRUS, with no third-party middleware between us and the OTAs. That keeps pricing honest, and when something needs fixing there's one team to call.

Question 3

How do you prevent double-bookings?

Accepted Answer

The PMS and the channel connections are one system, so every booking writes through immediately. When a reservation lands on one channel, the others update within seconds. There's no nightly sync to fall behind and no middleware to drop messages.

Question 4

Can I push different rates or restrictions to different channels?

Accepted Answer

Yes. Set base rates and rules once, then override per channel where it makes commercial sense: minimum stays, channel-specific promotions, fee structures, cancellation policies. The defaults work for most operators, and the overrides are there when you need them.

Question 5

Do you have an open API for channels you don't already support?

Accepted Answer

Yes. Our API is documented and open, so you can connect niche regional channels, in-house dashboards, or partner tools without waiting on us to build a connector.

Vacation Rental Channel Manager — Airbnb, Vrbo, Booking.com